Customer Testimonials

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If you have purchased and installed a Stairfurb system, please don’t forget to leave us some feedback:

“I have got my dream staircase without the hefty price tag”
“the DIY installation was extremely straightforward”
“I loved the fact I could do it all online, ‘no guy coming down in three weeks from Manchester to measure up”
Nicholas Collinge
We are happy with our system. It was simple enough to fit. The staircase now looks great. Glad to be finished with the old spindles and have nice glass balustrades in.Colin Macdonald
We bought glass balustrades and new steel handrail to make our staircase more modern. It worked a treat. We’re really happy with the way it’s come out 🙂
Geoff
The fitting kit is good quality and fitted very well, the support via telephone was very helpful and informative when ordering and your website was easy to use to configure the system you require.

Grant Williams
Our new stairs looks really good. We got the steel handrail and the glass balustrades. They were pretty easy to fit and look pretty darn great!

Heathcote
My Stairfurb kit was really good quality, easy to fit and looks amazing. The customer service was good and I’m a happy customer! Ian Cox
I just ordered the glass balustrading panels (and of course this came with all the fittings I needed). The system looks very nice in our house and we are happy with the full service that you provided. Thank youMrs P
We found the Stairfurb experience incredibly easy to follow. What is not to like!!!!

We followed the process on the website and sent in our measurements having downloaded your app. The next day we were contact by a member of your team asking us to double check the measurements we had sent in. (Your years of experience I guess) Needless to say we had measured the angles wrong and sent in the corrected measurements. Within a very short space of time the glass was ready for delivery. The customer service on delivery timing was also brilliant, you guys went out of the way to accommodate my working patterns.

Fitting the glass to the staircase was really easy, the hardest part of the whole process was taking out the old spindles and painting the banister gloss white from deep brown. We love the new contemporary look and the amount of light it lets into our landing, stairs and hallway. The glass is flawless to look at and most of our friends and neighbours are seriously considering a similar look.
Sandra Bond

Yep, we were really happy with the product. It looks absolutely amazing and we think it was great value for money. Much easier to install than expected, so thank you Stairfurb. Your customer service was on point too.Steve Ekeshall
all went extremely well with the installation and the end result looks fantastic.
I would be happy for you to use us as an example of satisfied customers and I have included some photos of the finished installation.
Vincent Bisette
I love the space and light the new glass balustrades have created. My husband managed the project with ease, the delivery was exactly as promised. Highly recommend.Mrs Barton
Installation went smoothly and I was very impressed with the quality of the system and the overall experience of ordering from Stairfurb.
The stairfurb system was installed as a replacement to the original brick enclosed staircase. It has given the hallway and landing a much more contemporary look, in keeping with the rest of the house.Aaron Lapthorn
I couldn’t of had a better experience with the Stairfurb process in general. The website is brilliant and has a great range of examples as well as the guides to help with measuring for the new system. I wasn’t too confident with the measuring as I thought it could of been a costly mistake if I was to get it wrong, but thanks to the brilliant guide online I was confident to carry out and measure for the system myself! Once I had taken the measurements it was simple to make the order online. It was good to get emails following the order to check that there were no issues with the measurements. I was happy that the glass arrived when it was scheduled to, as this gave me the time to carry out the fitting. The website again was very useful for the fitting process as the guides are very comprehensive and make the process much simpler than first thought. Once one panel had been fitted I was very confident to finish the rest, and the finished product is amazing. It has mad the appearance of the stairway much more modern and lighter which is great, and I couldn’t be happier with the final finish! Overall the process was amazing from start to finish and I thank Stairfurb for all of their help and the brilliant product which has allowed me to have the fantastic finished product which can be seen in the photos.Lee Slator
“Really happy with our refurbished stair balustrades; love the glass and light that has been created. Thanks for a very positive experience. We love our new Hall, highly recommend”Sophie K
I’m over the moon with our new staircase. It looks great 🙂Mrs Bones
From the first point of contact to the delivery of my new stairfurb products everything has been very professional and efficient the initial measuring guide I found easy to use and was helped via e mail promptly when I had any queries. The stair parts arrived on the specified day and were all of good quality. It was easy to install following the fitting guide supplied. The new staircase now looks great and we are very pleased with it.
Carl State
Very happy. Thanks Stairfurb 🙂 Our new staircase looks great. The customer service was fantastic. Thank you
Carter
I have just fitted my new glass banister from yourselves.I found it really straight forward to fit.The quality of the banister is of a high standard and it looks great .I would to thank the team and especially John in keeping me informed about delivery and even getting a part i needed which came the next morning.
I have sent a couple of photos of the finished results .I will certainly be recommending you to friends who might consider having theirs done in the future. Roger Clevely
Great service and the stairs look way nicer now. I just ordered the sections to make my landing look more modern, but am now going to order a handrail for the stairs too. Alex