StairFurb Help Centre
Welcome to Our Help Centre
If you need any help with ordering a kit, managing your existing order or with an installed kit, we hope the guides contained in this list will help you. Can't see the guide you need? Please contact one of the team and we'll help you out as quick as we can.
Frequently Searched Guides
Starter Guide
Interested in placing an order for a StairFurb stair kit but not sure where to start? Our starter guide goes through the process, step-by-step.
Getting Staircase Inspiration
Our customer gallery is full of our customers pictures uploaded to our Instagram.
Finding Your Fitter
If you prefer to have a staircase installed for you, use our interactive map or postcode search function to see if you are located within our installation zone, or find a local recommended fitter.
FAQs
All questions we're commonly asked are included here.
Managing Your Video Call
Need to make changes to your video call appointment and not sure how? This guide shows you where to look.
Ordering a Brochure
Prefer to flick through a brochure of the latest StairFurb range? Get a mailed brochure to your door for free.
Managing Your Order
Need to make a change to your order or delivery address? This guide explains what we can do to help.
About stairfurb
Want to know a little more about us? This page provides more info about our company.
Measuring & Installation Guides
Measuring your Staircase
A written step-by-step guide to help you measure your staircase to be given in our configurator.
Installing your Glass Staircase
A step-by-step fitting guide for installing our kits. You will receive instructions for your specific kit
Post-Installation Guides
Painting Your Staircase
Wanting to add your own finishing touch to your StairFurb staircase? Read this step-by-step guide for painting wooden staircase parts.
Cleaning Your Staircase
A guide on how best to keep your staircase clean.
GET PHOTO ESTIMATE
BOOK CALL NOW
START DIY QUOTE
BOOK CALL NOW
START DIY QUOTE